FAQ

66 bat FAQ — Deposits, Withdrawals and Bonus

From depositing and withdrawing money to KYC verification and the welcome bonus — this page has detailed answers to the most frequently asked questions about 66 bat.

100% Welcome Bonus
৳100 Minimum Deposit
24/7 Live Chat Support

This page has detailed answers on four main topics at 66 bat: how to withdraw money and processing times, how to deposit, the identity verification (KYC) process, and welcome bonus rules. Useful information for both new players and regular members is organised in one place. If you cannot find the answer to your question, log in to 66 bat and contact live chat directly, or visit the responsible gaming page for more guidance.

Category 01

How to Withdraw

To withdraw money from 66 bat, you need to add a bKash, Nagad, Rocket or Upay number registered in your own name to your account. When making a withdrawal request, make sure the name on your mobile wallet exactly matches the name on your 66 bat profile. Transfers to a wallet registered in someone else's name are not allowed — this is mandatory for security.

After a withdrawal request is approved at 66 bat, the money generally reaches your bKash, Nagad, Rocket or Upay account within 30 minutes to 3 hours. The exact time depends on the amount requested and the verification process. If the money does not arrive within the expected time, contact live chat.

Yes, 66 bat's withdrawal system runs 24 hours a day, 7 days a week. You can submit a request on Fridays, Saturdays or public holidays. Requests made at night are processed within a maximum of 3 hours. If you have any issue, 24/7 live chat support is always available.

To withdraw money earned from the welcome bonus, you must first meet the wagering requirement — you need to wager the bonus amount 20 times. For example, if you receive a ৳1,000 bonus, you must complete ৳20,000 in wagers. Once the requirement is met, your winnings can be withdrawn in the normal way. The original deposit portion cannot be withdrawn while wagering is still in progress.

The minimum withdrawal amount at 66 bat is ৳500. Requests below this amount cannot be submitted — accumulate your balance until it reaches the minimum before making a request. This same minimum limit applies to all payment methods: bKash, Nagad, Rocket and Upay.

If a withdrawal request is rejected, the reason is usually given in a notification or by email. Common reasons are: name mismatch, incomplete KYC, or unfulfilled wagering requirements. Resolve the issue and submit the request again. If you cannot understand why it was rejected, contact 66 bat's 24/7 live chat for more details.

Category 02

Deposit

Log in to your 66 bat account, go to the deposit option, select Nagad as the payment method and enter the amount. Send money from your Nagad app to the specified number, then confirm with the transaction ID. You can deposit from a minimum of ৳100. Use a Nagad account registered in your own name.

When you select bKash from the 66 bat cashier page, a specific merchant or personal number will be shown — send your money to that number. The number may change for each request, so always check the cashier page for the current number before sending. After sending, enter the bKash transaction ID in the form and submit.

After a deposit, the balance is usually credited within a few minutes. If it still has not appeared after 15–20 minutes, contact live chat with your transaction ID and a screenshot. If you sent money to the wrong number or entered the wrong amount, processing may be delayed. 66 bat resolves issues quickly when valid proof is provided.

To play any game at 66 bat — slots, live casino or sports betting — the minimum deposit is ৳100. This limit is the same across all payment methods: bKash, Nagad, Rocket and Upay. Depositing ৳100 is enough to start any game, though bet sizes may vary by game.

66 bat currently supports deposits through four mobile wallets: bKash, Nagad, Rocket (Dutch-Bangla Bank's mobile wallet) and Upay. These methods can be used from anywhere in Bangladesh and transactions are completed quickly. The minimum deposit is ৳100 for each method.

Yes, depositing at 66 bat using Rocket (Dutch-Bangla Bank's mobile wallet) is completely safe. 66 bat uses SSL encryption during transactions, so your financial information stays protected. Simply send from the Rocket app and submit the transaction ID to confirm your deposit.

Category 03

Identity Verification (KYC)

KYC (Know Your Customer) verification is an international standard — it is done to prevent fraud, money laundering and underage users. 66 bat wants to confirm that every account belongs to a real person and that the player is 21 or older. Large withdrawals are not possible without verification.

If verification is rejected, the reason is given by email or notification. Common reasons are: blurry photo, expired document or name mismatch. Resubmit with correct, clear images. If you cannot understand the issue, contact 66 bat live chat in Bengali — the support team will guide you through the entire process.

To withdraw at 66 bat, the name on your 66 bat profile and the name registered on your mobile wallet (bKash, Nagad, Rocket, Upay) must be identical. This ensures the money goes to the correct person and that no third-party transactions take place. Withdrawals are blocked if the names do not match.

KYC is usually requested at the time of the first large withdrawal request or after a certain total deposit amount is exceeded. It may also be requested if unusual activity is detected on an account. Having your National ID and wallet details ready from the start saves time later.

A clear photo of your National ID (NID) or passport is generally required. In some cases, a selfie and a screenshot of your mobile wallet may also be requested. Make sure all four edges of the document are fully visible and the document is within its validity date. Check the terms and conditions for the full list.

Category 04

Welcome Bonus

The wagering requirement for 66 bat's welcome bonus is 20 times the bonus amount. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance is ৳2,000 — but you must wager the bonus amount of ৳1,000 × 20 = ৳20,000. Only after meeting this requirement can winnings from the bonus be withdrawn. The total amount wagered (regardless of wins or losses) is counted.

The welcome bonus has a specific validity period — if wagering is not completed before it expires, both the bonus and any winnings from it are forfeited. The exact validity period is stated in the bonus offer's terms. Read the terms as soon as you claim the bonus and plan to complete wagering on time.

Most slot games at 66 bat generally count in full towards wagering. Live casino games such as Baccarat, Roulette and live table games may count partially or at a different rate. How cricket or sports betting counts towards wagering is stated clearly in the bonus terms. Read the detailed bonus offer terms for accurate information.

Yes, in most cases a bonus can be cancelled before wagering has started. However, if you cancel the bonus, any winnings earned from that bonus will also be forfeited. Once wagering has begun, the option to cancel may be limited. Contact 66 bat support directly to cancel a bonus.

No, 66 bat's welcome bonus is available to each player only once — on their first deposit. The same person cannot open multiple accounts to claim the bonus; having multiple accounts from one device or one household is against 66 bat's policy. After the welcome bonus, weekly cashback is available through the 66 bat VIP programme.

66 bat's welcome bonus is a 100% first deposit bonus, up to a maximum of ৳20,000. This means depositing ৳20,000 or more gives you a ৳20,000 bonus, making your total balance ৳40,000 (deposit + bonus) — in this case wagering will be ৳20,000 × 20 = ৳4,00,000. Smaller deposits also qualify for the bonus, but the maximum is ৳20,000.

Still have questions? Contact Support

If you cannot find your answer on this page, 66 bat's support team is available 24 hours a day, 7 days a week. Support is available in both Bengali and English.

Live Chat

For the fastest help, log in to your 66 bat account and click the live chat button. Every question is answered promptly.

Email Support

For complex matters or to send documents, contact us by email: [email protected] — you will receive a reply even if you write in Bengali.