66 bat's Privacy Policy

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1. Introduction and Scope

This privacy policy applies to all users of the 66 bat platform — those who use the website, register an account, place bets, play casino games, or use any of our services. Reading this document will tell you how 66 bat handles your information and what rights you have.

66 bat believes that data protection is not just a legal obligation — it is the foundation of trust with our users. By using the platform, you are considered to have accepted the terms of this policy. For full details on the general terms of using the platform, please visit our Terms and Conditions page.

This policy has been written with users based in Bangladesh in mind. The 66 bat platform is for individuals aged 21 and above. We do not knowingly collect information from any minor; if such information comes to our attention it is deleted immediately.

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2. What Information We Collect

66 bat collects only the information necessary to provide its services. There are two main sources of data collection: what you provide directly, and what is recorded automatically through your use of the platform.

2.1 Information You Provide

You provide the following information when registering an account and using the services:

• Full name and date of birth
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay mobile wallet number (for processing transactions)
• National ID card or other document for identity verification (where applicable)
• Content of messages or complaints sent to the support team

2.2 Automatically Recorded Information

When you use the platform, certain information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Time of access, page visit patterns, and session duration
• Browsing behaviour collected through cookies and similar tracking technologies
• Betting and game history and transaction logs

2.3 Information Received from Third Parties

Limited information may be received from trusted third parties for the purpose of identity verification or fraud prevention. Any information collected in this way is protected under this policy in the same manner.

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3. Purpose of Using Your Information

66 bat uses your information only for specific and legitimate purposes. Collected information is never used for unauthorised commercial purposes or sold to third parties.

• Account management: Registration, login verification, and keeping your account secure.
• Processing transactions: Handling deposits and withdrawals and keeping transaction records.
• Providing support: Resolving your questions or issues via live chat or email.
• Fraud and abuse prevention: Detecting multiple accounts, bot usage, or other dishonest behaviour.
• Responsible gaming: Monitoring unusual gaming behaviour and taking precautionary steps where needed.
• Service improvement: Analysing user experience to improve platform performance.
• Communication: Informing you of important policy changes, security alerts, or account-related updates.

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4. Sharing Information with Third Parties

66 bat does not sell or transfer your personal information to third parties for any commercial purpose. Only the minimum necessary information may be shared in the limited situations described below:

4.1 Service Provider Partners

Minimum necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, or identity verification services. These partners operate under 66 bat's instructions and may not use the information independently.

4.2 Game Providers

Game studios such as Evolution, Pragmatic Play Live, or Spribe do not receive your personal identity information directly. Technical data from game sessions (such as bet amount or game ID) may be sent for the purpose of running gameplay.

4.3 Legal Obligations

Where 66 bat is required to disclose information in response to a court order, a lawful request from an authority, or a legitimate investigation, it is obliged to do so. Such disclosure is always limited to the minimum necessary.

4.4 Business Changes

In situations such as a company merger or acquisition, user information may be transferred to the new entity. Users will be notified in advance and this policy will continue to apply.

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5. Cookies and Tracking Technologies

Cookies and similar technologies are used on the 66 bat website. Cookies are small data files stored in your browser that help improve the functionality of the site.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the site from working properly.
• Functional cookies: Remember your preferred language, theme, or other settings.
• Analytics cookies: Anonymous statistics about how long pages are visited or which features are used most — used to improve the site.

5.2 Cookie Control

You can delete cookies or block new ones at any time from your browser settings. Please note that disabling essential cookies may prevent you from logging in to your account.

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6. Information Security and Protection

66 bat follows industry-standard technologies and practices to protect your information. SSL encryption is used during data transfer to prevent third-party access.

• All sensitive information is stored in encrypted form.
• Server access is restricted to authorised staff only.
• Regular security audits and vulnerability assessments are carried out.
• OTP verification is used to protect accounts.
• Passwords are stored as hashes — no 66 bat employee can see your password.

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7. Data Retention Period

66 bat retains information only for as long as it is needed to fulfil the purpose for which it was collected or to meet legal obligations.

• Active accounts: All relevant information is retained for as long as the account remains active.
• Closed accounts: Financial transaction records are kept for a set period after an account is closed.
• Game logs: Retained for a defined period for dispute resolution and technical verification.
• Support conversations: Kept for a set period for service improvement and reference purposes.

Once the defined period has passed, information is securely deleted or anonymised so that it can no longer be linked to any specific individual.

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8. Your Rights and Controls

As a 66 bat user, you have the following rights over your own information:

8.1 Right to Access

Upon request, 66 bat can provide a summary of the information it holds about you. This request must be made through the support team.

8.2 Right to Correction

If any information held about you is incorrect, you may request that it be corrected. This can be done through account settings or with the help of the support team.

8.3 Right to Deletion

When closing your account, you may request that your personal information be deleted. However, financial transaction records may be retained for a set period for legal reasons.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted. The support team will discuss the details with you in such cases.

For more information about your rights and protections regarding responsible gaming, visit our Responsible Gaming page, where self-exclusion and limit-setting options are discussed.

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9. Protection of Minors' Information

66 bat is strictly for individuals aged 21 and above. No one under the age of 21 may use this platform, and no information from a minor is intentionally collected.

If a user is suspected of being a minor, their account will be suspended without verification and the associated information will be deleted immediately. Parents or guardians who become aware of a minor's account may inform the support team.

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10. Policy Changes and Updates

66 bat may revise this privacy policy as needed. If any significant changes are made, users will be notified in advance via a notice on the platform or through their registered contact details.

Continuing to use the platform after a revised policy is published will be taken as acceptance of the new policy. It is therefore recommended that you read this page once after each update.

For full details on the general terms of using the platform, bonus rules, and other matters, visit the 66 bat About Us page, where you will find an overview of the platform and its policies.

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11. Contact Us

If you have any questions about this privacy policy or any requests regarding your information, please contact the 66 bat support team. Our team is ready to assist in both Bengali and English.

Privacy-related requests are usually responded to within a few business days. Identity verification may be required for requests to delete data or access records. For general questions, visit our FAQ page, where answers to the most common questions can be found.